Job Description
Job ID: 65219
Department: FL-DBPR-CTMH
Position: Compliance Officer
Duration: 4+ Months
Locations:
- 400 W. Robinson Street, Ste. N908 Orlando, FL 32801
- 1313 N Tampa Street., Suite 712 Tampa, FL 33602
- 8550 NW 33rd Street, Suite 401, Doral, FL 33122
- FTL#1-1400 West Commercial Blvd, Ste#185- Ft. Lauderdale
- FTL#2 1525 W. Cypress, Ft. Lauderdale, FL33309
- 2601 Blair Stone Road, Tallahassee, FL 32399
FL-DBPR-Condominiums, Timeshares and Mobile Homes - Compliance Officer - Assignment is approximately 4 months
WORK ENVIRONMENT : Professional office, business casual
CANDIDATE REQUIRED SKILLS:
- Communicate verbally and in writing appropriately
- Read and interpret Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
- Ability to read and interrupt Florida State Statues
- Experience working with the public in a professional work environment
- Experience working with the public and analyzing complaints
CANDIDATE RESPONSIBILITIES:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read the state statute and compare it with the complaints to analyze the issue.
- Communicating with the public , so good customer service skills are a MUST.
- Advise the complainant of the Division's jurisdiction and that the case is being closed, and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statuses in Versa.
- Document the actions in the OnBase system.
Job Tags
Casual work, Work at office,